Shipping Policy
Effective Date: [Insert Date]
At [Your Brand Name], we are committed to delivering your favorite chips quickly and safely. Please review our shipping policy below to understand how we process and ship your orders.
1. Shipping Locations
We currently ship across [India/Your Serviceable Areas]. If you are unsure whether we deliver to your location, please contact our support team before placing your order.
2. Processing Time
- Orders are typically processed within [X] business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been processed and shipped.
3. Estimated Delivery Time
- Standard Delivery: [X] to [Y] business days
- Express Delivery: [X] business days (Additional charges may apply)
- Delivery times may vary based on location, weather conditions, or unforeseen delays.
4. Shipping Charges
- Free shipping on orders above ₹[X].
- A flat shipping fee of ₹[X] applies to orders below the free shipping threshold.
- Express shipping charges will be calculated at checkout.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email/SMS.
- You can track your order in real-time through our website or courier partner’s portal.
6. Delayed or Lost Shipments
- If your order is delayed beyond the expected delivery time, please contact us at [Your Email/Phone].
- In case of a lost shipment, we will initiate an investigation with our courier partner and offer a replacement or refund as per our policy.
7. Incorrect Address or Failed Delivery
- Please ensure that your shipping details are correct at the time of placing an order.
- If a package is returned due to an incorrect address or failed delivery attempts, reshipping charges may apply.
8. International Shipping (If Applicable)
- We currently [do/do not] offer international shipping.
- Customs duties and taxes (if applicable) will be borne by the customer.
9. Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be reflected on this page.
10. Contact Us
Email: [Your Email]
Phone: [Your Contact Number]